Terms of Service
These terms govern your use of Madaion, an AI newsroom service for radio stations operated by Apexaneo, United Arab Emirates ("we", "us"). By creating an account or using the service you accept these terms on behalf of yourself and your station. Contact: [email protected].
1. The service
Madaion collects news from sources your station chooses, uses AI to sort and write stories and scripts, and can turn scripts into audio with synthetic voices. Features, limits and prices depend on your plan and may change as the service develops.
2. Accounts
- You must give accurate information and keep your sign-in secure. You are responsible for what happens under your account and your station.
- Station owners decide who joins their station and with which role.
3. Your content and editorial responsibility
- Your station keeps ownership of its content. You give us the rights needed to store and process it to run the service for you.
- AI output can be wrong, incomplete or out of date. Your station remains fully responsible for checking and approving everything it broadcasts or publishes, including facts, sources, rights and compliance with media law.
- You must only add sources you are allowed to use and respect their terms and copyright.
4. Voices and AI models
Voices and AI models are provided by third parties and selected by us for all stations. We may add, change or remove voices and models at any time, for all stations, for example when a provider retires them or for quality, cost or legal reasons. When a voice your station uses is removed, the station moves to the platform's default voice. Removing a voice or model does not entitle you to a refund.
5. Acceptable use
You may not use Madaion to produce unlawful content, disinformation, hate speech or defamation, to imitate real people's voices without their permission, to attack or overload the service, to access other stations' data, or to resell the service without our written agreement.
6. Plans, credits and payment
- Paid plans and credit packs are charged in advance through Stripe. Prices are shown before you pay and may change for future periods; we announce price changes in advance.
- Credits are used for AI and voice work and are not refundable or exchangeable for cash, except where the law requires otherwise.
- We may pause work for a station that reaches its spending limit or has unpaid charges.
7. Availability and changes
We work to keep Madaion available but do not guarantee uninterrupted service. We may change or discontinue features; for major changes that affect paid plans we will tell account owners in advance.
8. Suspension and termination
You can stop using the service and ask us to close your account at any time. We may suspend or close accounts that break these terms or put the service or others at risk. After closure, data is deleted as described in the Privacy Policy.
9. Liability
The service is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, lost revenue, or for content your station broadcasts, and our total liability is limited to the amount you paid us in the 12 months before the claim.
10. Law and disputes
These terms are governed by the laws of the United Arab Emirates. Disputes go to the competent courts of the United Arab Emirates, without affecting mandatory consumer rights in your country.
11. Changes to these terms
We may update these terms. We will show the new date at the top and tell account owners about important changes before they apply. Continuing to use the service means you accept the updated terms.